
Stock Items: Stock items are shoes that we have in inventory. Currently that includes mid-range sizes in regular width of our most popular styles. In ladies shoes that also usually means a 2-1/2 inch heel as that is the most popular heel ordered. You can expect to receive a stock item in 4 to 8 business days depending on where you live in Canada or the U.S. International orders will likely take longer. We will accept returns on Stock items provided they are in the same condition in which you received them and can be resold. We can not accept returns on shoes that show wear on the soles.
Special Orders: We understand that there are many dancers that have feet that are either smaller, larger, wider or narrower. Because we want every dancer to have access to shoes that will fit, we offer our Special Orders. However, because it becomes hard to find another dancer to fit these special sizes and widths, we can not accept returns on special orders. You can expect a special order to take longer to receive as it will be made at the factory especially for you. Most special orders should arrive in 3-5 weeks.
